Last updated: 16-July-2026
Childshopa (“we”, “us”, “our”) operates childshopaonline.com (the “Site”). This Privacy Policy explains what personal data we collect from you, why we collect it, how it is stored and processed, and what rights you have over it, in accordance with Bangladesh’s Personal Data Protection Ordinance (PDPO) and the Digital Commerce Operation Guidelines, 2021.
1. Consent
By submitting your information through any form on this Site — including our checklist quiz, checkout page, or contact form — you give your informed, explicit consent for us to collect and process your personal data for the purposes described below. We do not collect personal data before obtaining this consent, and we do not use pre-ticked or default-selected consent options.
2. What Information We Collect
| Data Type | When Collected | Purpose |
|---|---|---|
| Full name | Checkout, lead form, contact form | Order fulfillment, personalization |
| Phone number | Checkout, lead form | Delivery coordination, order confirmation, COD verification, customer support |
| Email address | Checkout, lead form | Order confirmation, checklist delivery, occasional updates |
| Delivery address | Checkout | Shipping via our courier partner |
| Payment confirmation details (e.g. bKash Transaction ID, sender number) | Checkout (bKash payments only) | Verifying payment before dispatch. We do not collect or store your bKash PIN, password, or full account credentials under any circumstance. |
| Age-band selection (0+, 1–3mo, 3–6mo, 6–9mo, 9–12mo, 12mo+) | Lead checklist quiz | Sending you the relevant free checklist and age-appropriate product suggestions |
| Browsing data (via cookies) | Automatically, while browsing | Site functionality, basic analytics |
3. How We Use Your Information
We use your data only for the purposes stated at the point of collection:
- Processing and delivering your order
- Verifying bKash payments before dispatch
- Sending the free checklist you requested and related follow-up content
- Responding to support and complaint inquiries
- Improving our Site and product range
We do not sell your personal data to third parties.
4. Who We Share Your Information With
We share limited personal data with the following third parties, strictly for the purposes below:
- Steadfast Courier (or our active courier partner) — name, phone number, and delivery address, to complete delivery of your order.
- Systeme.io — name, email, and (if provided) phone number, for sending your requested checklist and related follow-up communications. Systeme.io is a third-party marketing platform; your data is processed under their own data protection terms in addition to ours.
- Payment verification — bKash transaction details you provide are used internally only, to confirm your payment before we dispatch your order.
We do not share your data with any other third party without your consent, except where required by law.
5. Data Storage and Security
We take reasonable technical and organizational measures to protect your personal data, including SSL/HTTPS encryption on this Site. Order and customer data is retained only as long as necessary to fulfil the purposes described above, or as required by Bangladeshi law for transaction record-keeping.
6. Your Rights
Under the PDPO, you have the right to:
- Know what personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data, subject to any legal record-keeping requirements
- Withdraw your consent to marketing communications at any time (e.g., by replying “unsubscribe” to any email, or contacting us directly)
To exercise any of these rights, contact us using the details in Section 8.
7. Cookies
This Site uses cookies for basic functionality (e.g., keeping items in your cart) and may use analytics cookies to understand how visitors use the Site. Non-essential cookies are only set with your consent via our cookie notice.
8. Complaints and Contact
If you have any question, concern, or complaint about how your data is handled, contact us at:
- Email: support@childshopaonline.com
- Phone/WhatsApp: [ 01993-222717 ]
In line with the Digital Commerce Operation Guidelines, 2021, we aim to acknowledge and resolve complaints within 72 hours of receipt.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated “Last updated” date at the top of this page.